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Features

Multi-modal messages
Multi-modal messages

The Mass Notification Application can send messages through voice, email, SMS, or combination of these mediums during emergency and non-emergency situations.

Web portal management
Web portal management

Users can manage multiple call-out groups and re-usable Mass Notification sessions through a web portal.

Customizable message delivery
Customizable message delivery

The application to select the communication medium to be used for message delivery. Users can choose to send messages through voice only, email only, voice and SMS, or through all available channels.

Find-You capability

Application has a-in feature that enables users voice messages to up to 4 phone numbers using a Find-You capability. This increases the probability of message delivery.

Find-You capability
Scheduled and controlled dial-outs
Scheduled and controlled dial-outs

The system allows users to schedule recurring dial-outs and control the speed of dialing out.

Real-time call activity display and progress bar
Real-time call activity display and progress bar

The web portal displays the real-time call activity along with a progress bar.

Announcement box
Announcement box

The Mass Notification Application has a secure announcement box that can be used to disseminate frequently changing information, such as updates related to cyclones or power outages.

Detailed reports

The system provides detailed reports on call completions, including busy, no answer, or answering machine responses.

Detailed reports
Dial-out conferences for first responders
Dial-out conferences for first responders

Users can use outgoing voice calls to pull in appropriate first responders into dial-out conferences.

Pre-recorded message delivery
Pre-recorded message delivery

Application enables users to pre-record messages, tie them group alert sessions, and trigger dial-out from web portal or an incoming phone call.

Iterative-contacted users
Iterative-contacted users

The application allows users to send messages iteratively un-contacted users until making a contact.

Recorded Announcements
Recorded Announcements

The moderator can periodically dial in and record a message in the announcement box. People can call in and hear the updated message.

On-the-fly message delivery
On-the-fly message delivery

Users can dial into the server, enter a PIN, record or re-record a message and send it through the system.